Change to Support Desk opening hours

1st April 2020

After close monitoring over this past week of calls received by our support team, we have chosen to temporarily adjust our support desk opening hours in accordance with current client demand. We will continue to monitor this over the coming weeks and months to ensure we are supporting our clients effectively. Our Support Desk hours of service will be as follows:

8:30am-5:30pm Monday to Friday

You can reach our Client Support Services Team through the normal channels, via: email or telephone:

0333 123 1417 for Lending and Surveying clients
0333 123 4288 for our Energy clients

Calls outside these hours will be diverted to voicemail.

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