Buy To Let Hub – Terms of Use

These Terms of Use, together with any and all other documents referred to herein, set out the terms of use under which You (“You/Your”) may use this website, https://btlhub.net/ (“Our Site”). Please read these Terms of Use carefully and ensure that You understand them. Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon Your first use of Our Site. If You do not agree to comply with and be bound by these Terms of Use, You must stop using Our Site immediately. These Terms of Use do not apply to the sale of services. Please refer to our Terms of Sale for Brokers for more information.

1. Definitions and Interpretations

1.1 In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings:

“Account” means an account required for a User to access and/or use certain areas of Our Site, as detailed in Clause 4;
“Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site;
“The Parties” means both You and Us;
“User” means You or a user of Our Site who is authorised to do so by You;
“User Content” means any content submitted to Our Site by Users; and
“We/Us/Our” means CoreLogic U.K. Limited, a company registered in England, whose registered address is Fore 2, 2 Huskisson Way, Shirley, Solihull, B90 4SS.

2. Information about us

2.1 Our Site, https://btlhub.net/ is owned and operated by CoreLogic U.K. Limited, a company registered in England, whose registered address is Fore 2, 2 Huskisson Way, Shirley, Solihull, B90 4SS.

3. Access to Our Site

3.1   It is Your responsibility to make any and all arrangements necessary in order to access Our Site.

3.2   Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to You in any way if Our Site (or any part of it) is unavailable at any time and for any period.

4. Accounts

4.1   Certain parts of Our Site (including the ability to purchase services from Us) may require an Account in order to access them.

4.2   When creating an Account, the information You provide must be accurate and complete. If any of Your information changes at a later date, it is Your responsibility to ensure that Your Account is kept up-to-date.

4.3   It is Your responsibility to keep Your password to Our Site safe. You must not share Your Account with anyone else. If You believe Your Account is being used without Your permission, please contact Us immediately at supportUK@corelogic.com. We will not be liable for any unauthorised use of Your Account.

4.4   You must not use anyone else’s Account without the express permission of the User to whom the Account belongs.

4.5   Any personal information provided in Your Account will be collected, used, and held in accordance with Your rights and Our obligations under the Data Protection Act 1998, as set out below.

4.6   If You wish to close Your Account, You may do so at any time. Closing Your Account will result in the removal of Your information. Closing Your Account will also remove access to any areas of Our Site requiring an Account for access.

5. Intellectual Property Rights

5.1    With the exception of User Content (see Clause 6), all Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties.

5.2   Subject to sub-Clauses 5.3 and You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.

5.3   You may access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app.

5.4   Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.

5.5   You may not re-use any Content printed, saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of Our Site whether by business users or consumers.

6. User Content

6.1   User Content on Our Site includes (but is not necessarily limited to) any details relating to a landlord’s properties, including name, email, phone number, property addresses, property values, rental values etc..

6.2   You agree that You will be solely responsible for Your User Content. Specifically, You agree, represent, and warrant that You have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 10.

6.3   You agree that You will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by You under sub-Clause 6.2. You will be responsible for any loss or damage suffered by Us as a result of such breach.

6.4   You (or Your licensors, as appropriate) retain ownership of Your User Content and all intellectual property rights subsisting therein. When You submit User Content You grant Us a licence to store and archive Your User Content and to transmit Your User Content to any lender or broker that You or Your appointed broker have elected using Our Site. In addition, We may collate anonymised User Content in order to enable us to undertake statistical analysis of the User Content submitted to Our Site.

6.5   If You wish to remove User Content from Our Site, the User Content in question will be deleted. Please note, however, that caching or references to Your User Content may not be made immediately unavailable (or may not be made unavailable at all where they are outside of Our reasonable control).

6.6   We may reject, reclassify, or remove any User Content from Our Site where we receive a complaint from a third party and determine that the User Content in question should be removed as a result.

6.7   We are not responsible for the content or accuracy, or for any opinions, views, or values expressed in User Content. Any such opinions, views, or values are those of the relevant User and do not reflect Our opinions, views, or values in any way.

7. Links to Our Site

7.1   You may not link to any page other than the homepage of Our Site without Our express written permission.

7.2   Framing or embedding of Our Site on other websites is not permitted without Our express written permission.

8. Liability and Disclaimers

8.1   Nothing on Our Site constitutes advice on which You should rely. It is provided for information purposes only. Professional or specialist advice should always be sought before taking any action on the basis of any information provided on Our Site.

8.2   Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet Your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.

8.3   We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date. Please note that this exception does not apply to information concerning services for sale through Our Site.

8.4   To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (including User Content) included on Our Site.

8.5   If You are a business user, we hereby exclude all implied conditions, warranties, representations or other terms that may apply to Our Site or Content. We will not be liable for any loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

8.6   We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

8.7   Nothing in these Terms of Use excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.

9. Viruses, Malware and Security

9.1   We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.

9.2   You are responsible for protecting Your hardware, software, data and other material from viruses, malware, and other internet security risks.

9.3   You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

9.4   You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

9.5   You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

9.6   By breaching the provisions of sub-Clauses 9.3 to 9.5, You may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing Your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

10. Acceptable Usage Policy

10.1   You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 10. Specifically:

10.1.1   You must ensure that You comply fully with any and all local, national or international laws and/or regulations;

10.1.2   You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;

10.1.3   You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and

10.1.4   You must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.

10.2   When submitting User Content (or communicating in any other way using Our Site), You must not submit, communicate or otherwise do anything that:

10.2.1   is sexually explicit;

10.2.2   is obscene, deliberately offensive, hateful or otherwise inflammatory;

10.2.3   promotes violence;

10.2.4   promotes or assists in any form of unlawful activity;

10.2.5   discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation or age;

10.2.6   is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

10.2.7   is calculated or is otherwise likely to deceive;

10.2.8   is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy;

10.2.9   misleadingly impersonates any person or otherwise misrepresents Your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 10.2);

10.2.10   implies any form of affiliation with Us where none exists;

10.2.11   infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or

10.2.12   is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

10.3   We reserve the right to suspend or terminate Your access to Our Site if You materially breach the provisions of this Clause 10 or any of the other provisions of these Terms of Use. Specifically, We may take one or more of the following actions:

10.3.1   suspend, whether temporarily or permanently, Your Account and/or Your right to access Our Site;

10.3.2   remove any User Content submitted by You that violates this Acceptable Usage Policy;

10.3.3   issue You with a written warning;

10.3.4   take legal proceedings against You for reimbursement of any and all relevant costs on an indemnity basis resulting from Your breach;

10.3.5   take further legal action against You as appropriate;

10.3.6   disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or

10.3.7   any other actions which We deem reasonably appropriate (and lawful).

10.4   We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms of Use.

11. Changes to these Terms of Use

11.1   We may alter these Terms of Use at any time. Any such changes will become binding on You upon Your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.

11.2   In the event of any conflict between the current version of these Terms of Use and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

12. Contacting Us

To contact Us, please email Us at supportUK@corelogic.com.

13. Communications from Us

13.1   If We have Your contact details (if, for example, You have an Account) We may from time to time send You important notices by email. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms of Use, and changes to Your Account.

13.2   We will never send You marketing emails of any kind without Your express consent. If You do give such consent, You may opt out at any time. Any and all marketing emails sent by Us include an unsubscribe link.

14. The Parties

14.1   The Parties agrees that, in the performance of their respective obligations under these Terms of Use, they shall comply with the provisions of the Data Protection Act 2018 (as amended) (the “Act”), the Privacy and Electronic Commerce Regulations 2003 (as amended), the General Data Protection Regulation (“GDPR”) and all other data protection laws, regulations, codes of practice and statutory instruments as may be in force from time to time to the extent it applies to each of them to the extent applicable under this Agreement (together, “Data Protection Law”).

14.2   For the purpose of these Terms of Use and in line with Data Protection Law, We will act as data processor and You will act as data controller in respect of any data or User Content You upload to Our Site.

14.3   If We processes personal data as defined by Data Protection Law on Your behalf, We will:

14.3.1   only act on Your instructions in relation to the processing of such personal data;

14.3.2   comply with all obligations imposed under Data Protection Law;

14.3.3   not transfer such personal data outside of the European Economic Area without Your express prior written consent for specific countries;

14.3.4   ensure all Our staff, agents or personnel handling Your data are bound by a duty of confidentiality as part of their employment agreements;

14.3.5   operate sufficient and appropriate technical and organisational measures to protect against unauthorised or unlawful processing of such personal data and against accidental loss or destruction of, or damage to such personal data;

14.3.6   comply with any request from You requiring that We amend, transfer or delete such personal data as soon as reasonably practical;

14.3.7   provide any reasonable assistance that You may require in relation to any request from a data subject to exercise any of their rights under Data Protection Law;

14.3.8   provide any reasonable assistance that You may require in relation to any approval of the Information Commissioner or other data protection supervisory authority to any processing of personal data, or any request, notice or investigation by such supervisory authority;

14.3.9   on Your request at any time and on the expiry or termination of this Agreement, and unless required by law to do otherwise, return such personal data to You (or provide copies of it) and destroy any copies of such data that We hold;

14.3.10   notify You as soon as reasonably possible (and in any event within two (2) calendar days) in writing if We become aware of any unauthorised or unlawful processing, disclosure of or access to such personal data and/or any accidental or unlawful destruction of, loss of, alteration to, or corruption of such personal data (a Data Breach) and provide You, as soon as reasonably possible, with complete information relating to such Data Breach, including, without limitation, the nature of the Data Breach, the nature of the personal data affected, the categories and number of data subjects concerned, the number of personal data records concerned and the measures taken to address the Data Breach. We shall also provide all reasonable assistance to You in relation to Your compliance with Articles 32-36 of the GDPR;

14.3.11   not permit any processing of personal data by any agent or subcontractor or other third party (Sub-Processor) unless such processing by the Sub-Processor is subject to equivalent conditions as those imposed on Us under this Clause; and

14.3.12   inform You immediately of any enquiry, complaint, notice or other communication in connection with the Services or Our compliance with Data Protection Law from any supervisory authority or any individual, which the We or the third parties appointed by Us receive.

14.4   The cooperation, assistance and compliance with instructions and requests on Us under this clause shall be subject to what is reasonable in the context of the services and the Parties’ obligations under the Data Protection Law. The rights under this clause must not be used to cause the Services to be frustrated, suspended or otherwise affected.

14.5   Any request under this clause 14 that is disproportionate or excessive in the context of the Services will be subject to a prior discussion in good faith including an agreement on the payment of reasonable expenses, where applicable.

14.6   You agree that We may use Your personal information to provide and administer Your Account, reply to any communications You send to Us and to send You important notices. We will not pass on Your personal information to any third parties.

15. Law and Jurisdiction

15.1   These Terms of Use, and the relationship between You and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

15.2   If You are a business, any disputes concerning these Terms of Use, the relationship between You and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15.3   If You are a consumer, any disputes concerning these Terms of Use, the relationship between You and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by Your residency.